Please note that at times of high traffic on our website, our inventory levels may become incorrect. Please note that items held in your shopping cart are not reserved and may still be purchased by other customers. A sale is not final until you have processed payment and received a confirmation of order, however on very rare occasions double sales do sometimes occur. In such circumstances Alden Bay reserves the right to cancel any orders that we are unable to fulfil and will process a full refund of your order. We apologise in advance if this happens to you and thank you in advance for your understanding.

Many of the items available at Alden Bay are of a handmade nature and may have slight flaws and imperfections, which are in our humble opinion, part of their charm. At no way at all unless indicated are the pictures of our products on the website indicative of the exact piece that you will receive. We try our best for all of our products to be as true to the image as possible on our website. As most pieces are all made, variations in colour and aesthetics are to be expected. Please contact us if you are concerned about small variations in products and we will happily assist you with any information prior to purchasing.

Alden Bay does not provide warranties of any kind on any of its products or on any information provided on this the Alden Bay website. While Alden Bay strives to keep our website accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing.

Neither Alden Bay, nor its employees, agents or contractors are not liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Alden Bay reserves the right to update the terms and conditions set out herein without notice.

Please note, all images contained on the Alden Bay website remain the property of Alden Bay and cannot be used without written permission, unless otherwise stated.